The Black Turn

Refund Policy

Returns & Refund Policy

Refunds (if applicable)

    1. Quality Check Failure:
      • If your uploaded song does not pass our Quality Check (QC) test, you will be notified, and the amount will be refunded within 7-8 days.
    2. Refund Request:
      • A refund can be requested via email at contact@theblackturn.com until your song status is marked as Processed, QC Pending, or QC Approved. Once the song status changes to Completed, a refund cannot be offered.
    3. Live Platform Guarantee:
      • If your song is not live on any platform within 15 days of upload, a full refund will be issued.
    4. Takedown by Us:
      • If we take down your song from our end, you will be eligible for a refund.
    5. Defects:
      • Refunds are also offered in cases of defects, but there are no refunds on subscriptions that have concluded.

No Refund Scenarios
Refunds will not be issued in the following cases:

  • Forced takedown by the uploader.
  • Takedown by a third party due to infringement of rights.
  • Misbehavior or use of inappropriate language.
  • After 1 month of all subscriptions.
  • If this is a cover song uploaded without appropriate rights.
  • Unauthorized uploads or uploads of cover songs without having the necessary rights.
  • Content non-compliance with Atlantis CRBT guidelines, including content with brand names, pranks, school names, political messages, advertisements, corporate songs/tones, National Anthem, current affairs, Delhi Farmers’ Protest, objectionable words, or IVRS content.
    Please ensure compliance with our content guidelines to avoid any issues with your uploads.

For any further inquiries or to request a refund, please contact us at contact@theblackturn.com. Mob: +91-9729786689